How do we go about arranging finance through GC?
You may e-mail or call a GC representative directly on 020 8255 5505.

When does the finance agreement start?
This depends on the size and complexity of the IT project and therefore, type of facility structure. For the majority of transactions we pay your chosen supplier(s) directly on delivery of the system and your agreement is activated.

Who is responsible for insurance?
Normally, it is your responsibility to insure the IT solution. There are exceptions to the rule i.e. where customers acquire hosting services via ASP (Application Solution Provider) type arrangements software product may be loaded onto hardware platforms owned by a supplier offering hosting services off site. In this scenario, you will be expected to forward confirmation in writing that any products on the finance agreement schedule are adequately insured.

Within the terms of the finance agreement, can we take advantage of new products and services by upgrading or adding to the solution when needed?
Yes. GC’s Future Proof Financing arrangements are designed to allow our clients to take advantage of improved cost performance by continuing to make monies available for ongoing IT acquisition. Clients have the ability to upgrade old technology and/or add new products and services with minimal hassle and no financial penalty.

Can “soft” costs be included within the facility?
Yes. Our ‘Total Solution Funding’ approach to financing, caters for all recognised operating and application software, implementation and hosting services and, annual support; not just hardware.

Can we move the product(s)?
Usually yes. However, you must always notify us of any move so we can confirm our approval in writing and amend our records accordingly.

What happens if there are problems with products that are financed?
All product warranties from the supplier are passed to the user, and you should take up any issues relating to the supply of equipment directly with the provider. We will assist where we can, but the onus is on the supplier to maintain the product.

Can we defer the start of our finance agreement or have access to seasonal payments?
Yes. Subject to status, your initial payment can be deferred in exceptional circumstances for up to eighteen months but please take into account that this will be factored into the rate. Seasonal or stepped repayments are also available to fit any type of budget requirements.

Can we settle our finance agreement early if need be?
Yes. You may request a settlement figure relating to the finance agreement at any time. Most of our agreements offer discounts for early termination.

Is there a minimum or maximum value that you will finance?Yes. In normal circumstances, we cannot finance products and/or services below 5,000 GBP excluding VAT. There is no maximum ceiling.